Creating Highly Engaged Customer Service Employees
This paper focuses on the most effective and quickest ways to produce change: implement the right tools and optimize the customer service processes.Request Free!
2018 State of Global Customer Service Report
Microsoft Research surveyed 5,000 consumers across Brazil, Germany, Japan, the United Kingdom, and the United States and found that customer service influenced brand choice and loyalty for 95% of participants.Request Free!
How To Maximize Partnerships With Advisors and Health Plans
The expectations of employers and employees are rising, there is a heightened need for better health, greater productivity, and more favorable financial outcomes. These are big organizational goals, and the responsibility is falling on the shoulders of…
How To Maximize Partnerships With Advisors and Health Plans
The expectations of employers and employees are rising, there is a heightened need for better health, greater productivity, and more favorable financial outcomes. These are big organizational goals, and the responsibility is falling on the shoulders of…
Strategies To Capture And Create Value From Video Banking
The quantitative data in the report was collected via two surveys: An online survey of 288 financial services professionals in North American & Europe New to the report: An omnibus survey of 4,144 consumers in the U.S., Great Britain, …
100+ Tips for Saving Money
The first step in turning your financial life around is to stop cash flowing out of your pocket unnecessarily. And this cheat sheet will show you how to do that. It covers more than a hundred ideas that can save you money in big ways and small. Whet…
Phone Interview Essentials
How do you ensure a successful interview when the interviewer is just a voice to you or a face across a digital screen? Should you stick to the same rules that apply to face-to-face interviews or take a different approach? This cheat sheet c…
Essential Vim Commands Cheat Sheet
Vim is a popular, versatile terminal-based text editor available for Linux, Windows, and macOS. If you spend a lot of time in this program (or plan to), it’s important to get comfortable using the command line. And that’s where this cheat sheet…
Blender 2.8 Keyboard Shortcuts for Windows
The free and open-source program Blender packs quite a punch with its powerful set of tools for creating 3D graphics. To help you conquer Blender’s steep learning curve, there’s a wealth of tutorials and supportive communities online. And …
HTML Essentials
HTML is one of the building blocks of the web. While it’s not a programming language, it’s one of the easiest languages to learn as a coding newbie. But the long list of HTML elements you need to be familiar with can prove to be a stumbling block. D…
