Messaging is the future. It’s already changing the way we interact with friends, coworkers, and the companies with which we do business. Many businesses are integrating messaging into their communication strategies and it will soon become the pri…
Businesses spend $1.3 trillion on 265 billion service calls each year. And 53% of companies expect that to continue, or increase, over the next two years. Organizations now hope they can automate customer service to reduce call center costs while also …
2020 has been a watershed year of eCommerce, and the trend will continue in 2021. Retailers are making online personalization and customer engagement a priority to become the preferred destination for the digital shopper. If you’re getting ready …
2020 has been a watershed year of eCommerce, and the trend will continue in 2021. Retailers are making online personalization and customer engagement a priority to become the preferred destination for the digital shopper. If you’re getting ready …
The need to drive more content faster for better digital experiences is growing. But often companies find their current CMS isn’t powering their goals forward fast enough. Headless CMS is gaining popularity over traditional solutions, but not all ar…
Content operations is all about seeing the forest despite the trees. From basic research and focused writing to optimizing for SEO and tracking results, content marketers must juggle a lot to consistently produce great content. The right CMS help…
Customers engage with your brand over many channels, and it’s tough for one platform to cover everything. Moving to a composable architecture driven by MACH (Microservices, API-first, Cloud-native, Headless) technologies is the key to overcoming the…
Download the white paper to learn: The top 6 DFSR Problems How to improve DFSR reliability, visibility and speed When to use DFSR vs. an alternative solution Resilio is trusted to move data for thousands of small and larg…
Inside nearly every business today, network teams struggle with the growth and complexity of the network infrastructure, including internet, edge, WAN, SD-WAN, and hybrid and multi-cloud. What were once straightforward networking practices now exceed h…
To understand the new normals of network operations in 2020, Kentik surveyed 220 network professionals from around the globe. The goal was to surface new challenges and opportunities faced by network teams as our community endeavors to e…
