Why outsource when you can automate? For most organisations, the answer is IT bureaucracy. Budget bottlenecks and IT’s ability to convolute any process improvement with massive waterfall technology implementations, even when the need is immediate…
Topics Covered: Rise of finance ‘super delivery’ hubs Locational strategy of finance operations is now shifting from cost to capability Revolutionising technology and robotic software Traction moving to global business services …
Ageas UK created a culture in which the employees think of the Digital Workers as additional team mates that are responsible for doing mundane, repetitive back-office tasks 24/7/365. Topics covered: How Ageas’ RPA team sold the benefits …
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In the paper, Julie points out that Semiconductor is one of the most advanced manufacturing industries in the world today, but most companies within this cutting-edge industry have not yet adopted smart manufacturing processes. With increased pressure …
A Digital Workforce requires security, oversight and governance just as a human workforce does. While the vast majority of human employees act with honesty and integrity, the actions of just one unscrupulous employee can have a disproportionate effect …
The third paper from Knowledge Capital Partners (KCP) deals with how Blue Prism clients achieved their successful RPA deployments from getting early stakeholder buy-in as a critical part of effective change management. In this report, KCP analyses best…
Overview Redeployment of employees into proactive customer account management roles 80% of process now automated Increased inbound customer-service call levels Significant improvement of consistencies around customer account management Cr…
Competitive survival in the financial services industry depends on achieving near-real-time fulfilment and technology has long been the weapon of choice. Robotic Process Automation (RPA) has proved a powerful first responder in the latest quest for com…
This research presented in this eBook explores: Why Connected Worker initiatives are strategic as well as their role in IX programs Frameworks for conceptualizing and formulating Connected Worker solutions The selection and implementation of …
