Cognitive Search for Marketing
Every marketer faces different challenges. Although the underlying goal remains the same, some teams fail to curate relevant content, while others, despite having abundant...
An E-tailers Guide to Delivering User Experiences That Drive Sales
The decade saw e-stores open at a breakneck pace. It’s estimated that the e-commerce industry has blossomed to 24 million online stores. However, only 650,000 generate...
Search-Aided Bots: The New Customer Service Aficionados
While 80% businesses want chatbots by 2020, many are still unsure about their bot success. Companies struggle to connect bots to relevant knowledge bases owing to the customizations...
Demystifying Self-Service & Case Deflection
Millennials want solutions to their problems in the most effortless and fastest way possible. And the first place they go for finding their answers when stuck is your support...
Case Study: Top Ten Retailer Gets $31M Annual ROI From Returns SaaS and Consolidation
The company also wanted better software for returns data visibility to aid forward-focused segments of the company, as well as improved warehouse management. Their software...
Cognitive Search For Better Self-Service: 10 Secrets No Vendor Will Tell You
As businesses are becoming more and more data-driven, knowledge has become an important asset for any organization. And since the knowledge in a firm is collected in multiple...
10 Red Flags to Question When Choosing a Visibility Partner
The right supply-chain visibility partner can offer useful analytics that will help a company optimize operations, improve customer experience and ultimately strengthen the...
We Want It All, and We Want it Same-Day
Many more supply chains will move goods in a continuous flow, pulled by demand rather than pushed out the door for storage and distribution over time. Orders will originate...
Case Study: Top Ten Retailer Gets $31M Annual ROI From Returns SaaS and Consolidation
The company also wanted better software for returns data visibility to aid forward-focused segments of the company, as well as improved warehouse management. Their software...
Cognitive Search for Insurance
Leading insurance companies are submerged with data. But, what’s the point of drowning in data while starving for information? With an AI-powered engine by your side,...
