10 Key Considerations for Evaluating a Cognitive Search Solution
Let’s face it, we live in an era where information is barely a search away. Internet search engines have made people accustomed to finding relevant results instantly....
Double Win: Transforming Customer & Employee Experience with AI
While the importance of a seamless, personalized, and relevant experience across channels is clear to all business leaders, reducing agent and customer effort at every touchpoint...
Vlocity Drives More Value From Its Online Community
For Vlocity, a cloud-based software provider, it was hard to continuously scale customer service in tandem with their rapid customer growth. Deploying SearchUnify-an AI driven...
Isolated Castles: Incident Response in the New Work From Home Economy
This paper discusses the challenges for incident handlers to respond to breaches in the new work-from-home economy and what tactics, techniques, and tools can be used to respond...
Cyberwarfare Requires Speed, Adaptability and Visibility to Win: Enterprises Must Close the IT Operations and Security Gap
But years of poor IT hygiene have limited their visibility into the IT infrastructure. This is not only opening doors into the network for cyber criminals, but it is also...
The Future of Enterprise Search
Big data has transformed search and you need to know how to tap into all the data you have to harness the real power of search. In this eBook, we map the journey from what...
10 Red Flags to Question When Choosing a Visibility Partner
The right supply-chain visibility partner can offer useful analytics that will help a company optimize operations, improve customer experience and ultimately strengthen the...
We Want It All, and We Want it Same-Day
Many more supply chains will move goods in a continuous flow, pulled by demand rather than pushed out the door for storage and distribution over time. Orders will originate...
A Unified Cognitive Platform & Suite of Next-Gen Apps for Future-Proof Customer Support & Self-Service Ecosystems
SearchUnify is a leading unified cognitive platform that powers enterprise search and fuels a suite of AI-powered applications for a future-proof customer self-service and...
The Expert Guide to Picking a Search Provider for Salesforce Users
Internet search engines and e-commerce channels have made people accustomed to search engines that deliver without fail almost every time. For them, the same experience is...
