Read on to learn how organizations like Blackhawk Network, Kiwi Bank, and Teradata upped their game to meet increasing customer expectations in the face of adversity with ServiceNow, as told at Knowledge 2021.Request Free!
See how to: Break down silos and automate processes across teams Detect and prevent potential issues Identify opportunities for automation and efficiency Request Free!
This leading retailer needed an advanced service model to keep up with franchise growth—one that tracked service response times against promised SLAs and put information at franchise owners’ fingertips. Quickly scan how ServiceNow® with…
Delivering an exceptional customer experience is priority number one for companies hoping to succeed and grow in today’s competitive environment. More than two-thirds of companies say they are currently competing mostly on the basis of customer e…
This guide offers an indispensable checklist for powering behind-the-scenes customer operations with digital workflows to create a customer-obsessed organization.Request Free!
In fact, a recent Software Advice survey found that 52% of HR leaders said their employers currently have diversity hiring quotas. But how do you find the right balance of diversity, skills, experience, and all the other factors that go into finding…
This not only impacts the hiring that businesses are doing, but the applicant tracking system (ATS) they are using. For some, downsizing could mean removing underused modules from their current ATS. But for others, it means transitioning to a completel…
In this whitepaper, Paycor examines the top seven compliance risks of 2021, and offers best practices on how to mitigate your risk. Compliance is on everyone’s mind, especially as much of the workforce goes remote and so many new laws are emer…
Striking this balance requires lots and lots of research. This is certainly true for payroll systems, which help business owners and HR leaders with the management of payroll services, including payroll taxes, compensation, year-end bonuses, p…
Navigating such a dense and varied market is overwhelming. Trying to find the right solution? It feels hopeless. Here’s the good news: We’ve done all that heavy lifting, so you don’t have to. We’ve analyzed thousands of re…
