IT Security Learning Channel
Catapult compliance and security experts put together their top educational resources to help you build, improve, and maintain your secure environment.Request Free!
IDC TechBrief: Legal Service Delivery for the Enterprise
Learn how you can empower your legal operations team by embracing legal service delivery software. Download this brief to learn: IDC’s legal service delivery viewpoints Best fit metrics to see value from legal operations …
How Self-Service Experiences and Structured Legal Intake Help Legal Deliver Faster
To help, this eBook explains how self-service experiences and structured legal intake will allow your team to deliver legal assistance at the velocity your business now expects.Request Free!
Give Your Legal Team a Home Base
Optimize your team’s operations and outcomes Gain greater insight into operational performance Minimize activities that are a drain on productivity Request Free!
Conversational CX: A New Approach to Digital Transformation
Uncover why implementing conversational customer experiences as part of your digital transformation strategy will help your company adapt and thrive in this new, digital-first world. Here’s what you’ll learn: What digital transform…
The Official Jobs-To-Be-Done Playbook
Learn the proven framework that allows you to: Clearly define what your customers are trying to accomplish Understand exactly where they are struggling Choose the most appropriate markets Position your offering perfectly Craft messaging c…
don’t put workforce diversity on the back-burner | Randstad webinar
As the world contends with social unrest, the economic challenges brought on from the COVID pandemic and resulting "she-cession," how can you ensure that your equity, diversity and inclusion initiatives remain a top priority? …
Building Blocks for Effective FX Risk Management
As a company’s supply chain and customer footprint grow geographically, exchange rate volatility can create challenges for financial decision makers. And with supply chain issues related to COVID-19, these challenges have become even more complic…
The Ultimate Guide to Customer Support
Here’s what’s covered: -Primary trends and expectations influencing customer support operations today -Building internal workflows and planning for escalations -What should your customer support product stack look like? -Automat…
Enhancing the Digital Member Experience while Preventing Fraud
Sponsored by: MAP NICE Actimize Total Expert On average, the pandemic has accelerated Credit Union technology by about seven years. While this advancement is exceptional in many ways, it is jarring in others. Now is the time to expand…
