Consumers and governments respectively are becoming increasingly more demanding in terms of food safety and health and the provision of detailed product information. Food recalls and scandals have illustrated the devastating impact that food safety iss…
When reflecting on the impact a comprehensive, industry-specific ERP solution can have on food and beverage companies in their pursuit of agility, there are three points to highlight: Traceability can make or break F&B operations F&B or…
Manufacturers across the world are planning and preparing for the fourth industrial revolution through digital transformation—a radical rethink of how they use technology to increase productivity and efficiency. Enterprise-wide digitization allow…
In this report we explore the challenges currently facing the chemical industry and examine how its most successful players are tackling them, to maintain growth and drive profits. The label of VUCA (volatile, uncertain, complex and ambiguous) is be…
Chemical manufacturing is a major industry across the globe. As the specialty chemicals industry is characterized by its large, diverse manufacturing base and extensive distribution networks, it is dependent on complex supply chains to be successful. …
Employee engagement is an extremely powerful force that has the potential to impact an organization’s trajectory. Engaged employees are committed to their jobs, the company and its success. High employee engagement has a direct correlation wit…
Employee engagement is an extremely powerful force that has the potential to impact an organization’s trajectory. Engaged employees are committed to their jobs, the company and its success. High employee engagement has a direct correlation wit…
Over the past several years, “journey mapping” became an industry buzzword. Consumer, retail and healthcare leaders often embark on journey mapping projects to better understand (and ultimately improve) their customer experience. &nbs…
Competition from fintechs and large banks, evolving customer preferences, and expanding regulatory requirements are transforming the traditional business models of banks and credit unions. Traditional financial institutions need to compete by leveragin…
As part of our ‘Great CX Reset’ series, we’re taking a deep dive into the recent transformation of the customer experience, and what lies ahead post-pandemic. In the first installment of the series, we looked at the impor…
