Securely Work From Anywhere With the Fortinet Security Fabric At home. On the road. In the office. Since the pandemic has pushed many people to work remotely, we’ve learned we truly can work from anywhere. But most employees aren’t thinking about…
Childhood obesity is a serious concern that can set children up for long-term health problems. From 2017 to 2020, 19.7% of children and adolescents ages 2 to 19 had obesity. The prevalence is even higher among minority groups, affecting 26.2% of Hispan…
Finally, it’s here—the new Next-Gen Cloud Contact Centers for Dummies®, RingCentral Special Edition eBook. From compelling use cases to a handy glossary of terms, it unpacks everything you need to modernize your contact center so you ca…
Business and technology leaders at companies large and small, across multiple industries, have identified customer satisfaction as a top business priority. In the contact center, they’re significantly more focused on ensuring customer satisfactio…
RingCentral recently teamed up with Benchmark Portal to conduct a survey on contact center agent turnover and retention. In the survey, twothirds of contact center leaders—65.6% of survey respondents—reported an increase in attrition, or…
In this eBook, you’ll learn: Why employee turnover continues to be a problem Why delivering consistently great customer experiences remains elusive for most businesses, The unintended, negative effects of some commonplace co…
Contact Babel, one of the world’s leading CX industry analysis groups, has partnered with ThinScale to produce The Inner Circle Guide to Remote & Hybrid Working Contact Center Solutions. This in-depth guide highlights the key technologies …
Team Cymru commissioned Forrester Consulting to quantify the positive financial impact of external threat hunting using Team Cymru’s Pure Signal™ Recon solution. Supply chain risk is top of mind for most organizations. The company in this study a…
We spoke with a multinational corporation that employs threat reconnaissance to improve security. The idea that good organizations can have the ability to conduct external threat hunting on the bad actors is only recently surfacing among the most risk-…
Brad LaPorte, Former Gartner Analyst & Cybersecurity Industry Expert, guides you through the journey that leads from ASM 1.0 to the future of Attack Surface Management. With more than three-in-five companies targeted by software supply chain att…
