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September 2022

Enterprise IT / Featured Tech / InfoTech

How Power over Ethernet (PoE) Will Impact Enterprise Networks and How To Support It In Premise Networks

According to the Cisco Annual Internet Report (2018-2023), global M2M connections will grow from 6.1 billion in 2018 to 14.7 billion by 2023. For those managing networks upon which these connections depend, several considerations should be made when pl…

Enterprise IT / Featured Tech / InfoTech

Data Center Airflow Management Basics: Key Steps for Optimizing Cooling Performance

One of the main challenges in data centers is optimizing cooling performance, which can improve capacity utilization and reduce cooling costs. But the key is to understand how changes in the site impact cooling and how airflow management can be used as…

Enterprise IT / Featured Tech / InfoTech

‘We Absolutely Love It’ — 3 TAP Workflow Automation eBook

In this ebook, learn what drew legal leaders at three multinationals to workflow automation, and how it helped solve a knotty legal process challenge for each of them. Discover valuable insights on… How Gap used workflow automation to s…

Enterprise IT / Featured Tech / InfoTech

The Basics of Selecting Rack-Mount Power Distribution Units for Remote Monitoring

Almost every ICT equipment rack used to store compute, storage or network equipment requires a rack-mount Power Distribution Unit (PDU) or power strip to distribute power to equipment. But if you’re unfamiliar with electrical power distribution s…

Enterprise IT / Featured Tech / InfoTech

Take your contact center to the next level

Customers want to engage with you when they want and how they want, whether they are B2B or B2C. Their demands are changing rapidly and faster than ever before. When it comes to service or support, their expectation is that you’re there when and …

Enterprise IT

RPA improves customer experiences at a top financial services corporation

As one of the world’s fastest payment processing network, this financial services corporation uses technology along with its expertise to make transactions between consumers, merchants and businesses simple and safe.Request Free!

Enterprise IT

Intelligent Automation in Customer Contact Centers

In this eBook, we’ll explore contact center challenges and how intelligent automation (IA) can remove the barriers to customer satisfaction. Discover what it takes to digitally transform front-office and back-office operations into real time cust…

Enterprise IT / IT Operations

AARI and IQ Bot simplify contact centers for leading U.S. retailers, saving them $2M+

"AARI and IQ Bot make providing service to customers a lot simpler. Our front-line workers no longer navigate multiple application systems for pulling data. They use one single dashboard that contains all the data they need to service the customer…

Enterprise IT

‘We Absolutely Love It’ — 3 TAP Workflow Automation eBook

In this ebook, learn what drew legal leaders at three multinationals to workflow automation, and how it helped solve a knotty legal process challenge for each of them. Discover valuable insights on… How Gap used workflow automation to s…

Enterprise IT / Featured Tech / InfoTech

What’s Ahead for the Cybersecurity Industry

Information security professionals watching the trendlines know workforce challenges will persist, per the eighth annual ISACA® global State of Cybersecurity Survey. Conducted in the fourth quarter of 2021, the survey was sent to cybersecurity…

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