Find the IT Talent To Support Your Business

Finding the right IT professionals for your needs will increase retention and safeguard your business when tech challenges arise. That’s why we have created a guide to lead you through the process, so you can attract quality candidates without be…

Pricing for Popular Call Center Software

This is certainly true for call center software, which supports the agents whose job it is to assist customers over the phone and other channels, such as email, instant messaging, SMS text, social media, and live chat. It also supports the supervisors …

FICAM Ready vs. FICAM Compliant

The verification of identity and access is mission-critical to U.S. federal government agencies. In 2004, the United States federal government issued a directive requiring all agencies to develop and deploy a credential system. The objective was t…