2023 State of People Enablement Report

The world of work in 2023: Economic uncertainty, a looming recession, and mass layoffs in the tech industry cast a shadow of uncertainty over both business leaders and employees. Many employees are asking themselves, for the first time: What matters mo…

7 Sourcing Hacks

Sourcing can take as much as 30% of recruiters’ time. Give your team half of that time back to focus on active candidates by implementing automation and optimization of your sourcing process. Hire for quantity and scale while saving time to focus…

7 Projects Every VP of Ops Can Address

When you dedicate time and resources to large-scale improvements in your contact center instead of just putting out fires, the value you get back outweighs (by a few tons) the effort and cash you put in. Here are seven actionable projects for your 50-2…