Is Your ITSM Ready for 2023?

As we enter the new year, it is the perfect time to assess your teams’ service management strategy and whether you are prepared to deliver on critical ITSM commitments. Of course, while your teams work to meet those challenges, organizations n…

Converting Screen Shoppers Into Buyers

The past two years-plus have resulted in significant shifts in consumer behavior. As a result of consumers’ increasing penchant for shopping online, the e-commerce landscape has become hypercompetitive. Retailers are investing significant resourc…

Achieving equity in K-12 education

Though the nation’s schools have returned to in-person learning, educators continue to grapple with equity issues that were both exacerbated and raised to the forefront by the healthcare crisis. INCLUDED IN THIS TRENDLINE Report: Sc…