Big Data Clusters

Getting the benefits of big data analytics can be challenging, but it is a necessary endeavor for any organization to succeed going forward. Understanding the challenges to maximizing big data analytics and DL, and how to overcome them, is crucial…

Big Data Clusters

Getting the benefits of big data analytics can be challenging, but it is a necessary endeavor for any organization to succeed going forward. Understanding the challenges to maximizing big data analytics and DL, and how to overcome them, is crucial…

Selling your home care agency: 8 Steps to Success

During the webinar we will discuss the eight critical components both sellers and buyers should evaluate before selling or acquiring an agency.  The webinar will include short case studies about lessons learned and market-based valuation multiples…

MM+M Convene Omnichannel

A discipline that surged in importance as COVID forced brands to rethink their channel allotments, omnichannel has since become so ubiquitous as to be nearly synonymous with “doing business.” But while everyone may be aware of the eve…

Contact Center Planning 2023

Status-quo approaches to contact center management have lost their edge. As talent and tech continue to evolve, new challenges and opportunities emerge—making it more critical than ever to fine-tune your talent, tech, and operations strategies. …