IT departments are evolving at a rapid speed. Gone are the days of troubleshooting tools and hardware—now IT is a full strategic partner to the business. Tasked with delivering business transformation, IT must look to increase productivity and dr…
These days, when deciding what company to choose—and stick with – customers expect a lot. In Salesforce’s “State of the Connected Customer” report, 60% of service professionals say expectations increased during the pandemic, 48%…
Upgrading IT infrastructure, back-office systems and user experiences lies at the heart of most conversations surrounding the modernization of state and local governments. Separating the resident experience from the back-office system of record is the …
Here are the main points we’ll cover: Effectively Champion modernization in your agency Key requirements for considering technology vendors Using user experience to drive adoption and channel shifts Technical must-haves for a payments…
ArchiveSocial’s State of Social Media in the Public Sector report is an annual survey and report that provides an inside look at how public agencies and school districts are leveraging social media to reach their communities and accomplish their …
Open RAN is advancing at a measured pace. With well-developed specifications, and increasingly competitive products from an array of vendors, operators can now deploy the technology across a wide range of network scenarios to better meet customer needs…
Turning data into actionable insights and better business outcomes has been the goal of organizations for well over a decade now. Recent global events, including the pandemic and challenging global economy, have further underscored the need for data-dr…
Turning data into actionable insights and better business outcomes has been the goal of organizations for well over a decade now. Recent global events, including the pandemic and challenging global economy, have further underscored the need for data-dr…
With a renewed focus on protecting controlled unclassified information CUI and several regulations governing its handling, including DFARS, FAR and CMMC 2.0, understanding CUI protection is of utmost importance to all US Government agencies, Defense co…
To keep finance teams happy and efficient, CFOs need to invest in the right technologies. But making a technology transformation isn’t easy — and without the right preparation, it can be costly, frustrating, and time consuming. In …
