Maryland Telelphone shares their experience of partnering with Intermedia, and how the company’s expansion into offering cloud-based communications solutions came at just the right time for their clients, along with an Intermedia partner model th…
To say that customer experience (CX) has a significant impact on top-line sales growth and bottom-line earnings might actually be an understatement. The question businesses should be asking isn’t: “Can we afford to invest in customer experi…
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Members want credit unions to help, know, and wow them. Credit unions need to meet these heightened member expectations with a seamless experience across channels and easy access to live support. Despite 87% of banking executives reporting that signifi…
Credit unions are facing the uphill battle of remaining relevant in a growing and crowded marketplace. Emerging technologies – including AI assistants, partner ecosystems, and blockchain – enable credit unions to deploy new CX strategies to enhanc…
Inflation and other macroeconomic trends are causing finance leaders to reevaluate their overall costs and especially their technology budgets. With uncertainty ahead, CFOs are moving to conserve cash and ensure every dollar spent on technology pays of…
Members want credit unions to help, know, and wow them. Credit unions need to meet these heightened member expectations with a seamless experience across channels and easy access to live support. Despite 87% of banking executives reporting that signifi…
Credit unions are facing the uphill battle of remaining relevant in a growing and crowded marketplace. Emerging technologies – including AI assistants, partner ecosystems, and blockchain – enable credit unions to deploy new CX strategies to enhanc…
Inflation and other macroeconomic trends are causing finance leaders to reevaluate their overall costs and especially their technology budgets. With uncertainty ahead, CFOs are moving to conserve cash and ensure every dollar spent on technology pays of…
To keep up with changing customer expectations (and keep customers coming back), grocers need to offer loyalty programs and promotions, stay competitive on pricing and support newer ways of shopping, such as buy-online-pickup-in-store (BOPIS). …
