At the beginning of 2022, Vision Systems Design deployed its third “Solutions in Vision” survey to its readership. Overall, 515 participants answered questions about a variety of machine vision technologies and how often they use these tech…
Unlike other establishments, healthcare facilities face the challenge of maintaining a delicate equilibrium between adhering to regulations, ensuring safety, and delivering high-quality patient care. To achieve improved patient satisfaction levels, pro…
Join us for a three-part webinar series on "Disrupting Burnout: Empowering Personal Well-being in the Workplace." In this series, we will delve into the complexities of burnout and explore practical strategies for individuals to take ownershi…
The program "Navigating a World of Overload: Embracing Diversity, Equity, Inclusion, and Belonging" recognizes the power of diversity and the need for inclusivity. It offers insights, tools, and personalized methods to navigate our …
This year’s theme By design: Great Teams Deliver Great Products focuses on developing and inspiring high-performing product teams and the know-how for building organizations that can deliver great products time after time. Join us for a half-day …
In 2022, businesses recognized the value of optimizing their contact center operations to streamline processes, increase efficiency, and meet the rising expectations of their customers. Despite a full staff of agents, only 10% of customers believe t…
Business and consumer surveys carried out in the course of the research for this guide show that while improving the customer experience is high on the agenda for many organizations, most businesses are still a long way from where they want to be. T…
First-generation digital channels like Email and Web Chat are seeing significant adoption, along with video chat and co-browsing capabilities. Mobile apps, tied to the widespread use of smartphones, are gaining traction, though contact center support l…
This Spotlight explores how and when the concept of a combined cyber fraud/security operations center starts to make operational and financial sense for an organization. The prospect of fusing cybersecurity and fraud information into a cohesive plat…
Critical Intellectual Property (IP) like blueprints, designs and drawings in form of CAD files are prone to data thefts when shared externally with partners and suppliers. How do you protect your CAD drawings from getting stolen? Download this HALOC…
