UPS Industrial Buying Dynamics Study: Buyers Raise the Bar for Suppliers

Take a deep dive into the minds of the 1,500 U.S. industrial products buyers we surveyed for the third Industrial Buying Dynamics study. The study examines the major forces shaping industrial distribution today.

  • Rising (and Changing) Threats
    • It’s no secret—people’s buying behaviors and preferences are rapidly changing. In this year’s study, we’ve seen important shifts in the influence of mobile e-commerce and the perception of e-marketplaces.
  • Addressing Buyer Needs by Product Type
    • This year’s study includes new questions that detail buyers’ needs and preferences based on the types of products they’re purchasing.
  • Optimizing the Buyer Experience
    • Buyers continue to demand a user-friendly customer experience across multiple sales and service channels, but a new generation of buyers are poised to demand new and higher expectations.
  • The Potential of Post-sales Service as a Differentiator
    • Post-sales capabilities can provide a crucial point of differentiation for distributors. From solid return solutions to additive manufacturing, explore new ways to stand out.

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Ten Layers of Container Security

Containers make it easy to ensure consistency across environments and multiple deployment targets like physical servers, virtual machines, and private or public clouds. But, enterprises require strong security. This paper describes 10 key elements of s…

Executive Cloud-Native Platform Checklist

Access to data anytime and anywhere is a requirement in both our personal and professional lives. IT organizations must deliver better applications faster to stay relevant and seize business opportunities. This checklist will help organizations choose …

Executive Cloud-Native Platform Checklist

Access to data anytime and anywhere is a requirement in both our personal and professional lives. IT organizations must deliver better applications faster to stay relevant and seize business opportunities. This checklist will help organizations choose …

DevOps/Continuous Delivery Tooling: Launchpad for the Digital Enterprise

This “need for speed” has revolutionized application and software delivery, where DevOps and Continuous Delivery have become core competencies.

However, yesterday’s toolsets and practices—which relied heavily on human expertise and manual processes—are no longer viable. At the same time, developing and supporting modern applications requires collaborative decision-making supported by a new level of cross-functional skills, knowledge, and judgment.

Read this report from EMA to explore:

  • The business impact of optimizing DevOps and Continuous Delivery in “real-world” IT
  • Primary DevOps and Continuous Delivery challenges and strategies for solving them
  • How tools, such as APM solutions, can address common gaps
  • Input from highly effective organizations on blueprints for success

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