The Evolution of Self-Serve Customer Service

We know you hate calling tech support. We know you’d rather not “press one for yes.” We certainly get the irritation of being left on hold forever. And so it’s unsurprising that we’ve seen a growing popularity in self-serv…

The Expert’s Guide to Email Marketing

The Expert’s Guide to Email Marketing taps into the experience and knowledge of email marketing professionals that send messages to millions of recipients. Learn about their success and what they keep in mind before hitting send.What’s inside the…

2017 Email Deliverability Guide

This latest guide on email deliverability is loaded with information on:Updated inboxing statsRevised engagement definitionsAdded guidance on role accountsBetter definitions of spam traps and how to avoid themPositive and negative engagement signals th…

2017 Global Email Benchmark Report

See how engagement and email consumption has changed over the last year and learn about:Changes in email metrics for the top 25 industries that send email through SendGrid and how or why those changes occurred. Updated advice for email senders fro…

Is Planning & Performance Management a Marriage Made in Heaven?

Still using spreadsheets and siloed solutions? Without the right tools in place, it’s often hard—if not impossible—to determine if you’re on the best path to meet your growth and profit goals.

Read the report from Mint Jutras “Is Planning & Performance Management a Marriage Made in Heaven?” to discover:

  • Why connecting planning and performance management is so important
  • What is possible when you move beyond spreadsheets and siloed solutions
  • How to evaluate new tools and technologies that meet the needs of your organization

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Delivering Effective Internal Communications

Only communicators who can measure and link communications to engagement and strategy will achieve a seat at the top table. This white paper provides industry benchmarks, practical advice and ROI measurement techniques for your internal communications….

How to Reach all Your Employees at Once.

A diverse workforce can be a challenge to reach. Depending on just one channel to communicate to employees will not work. Adopting a multi-channel approach will enable you to engage with all of your employees. This guide will give you tips for taking a…