MAKING A DIFFERENCE WITH DATA

Keen on harnessing the power of data to support better decision-making and resource allocation in the public sector, but having a hard time at it?Read this article by The Governing Institute that illustrates how different cities are using analytics to …

The Definitive Guide to Answering Services

Regardless of advances in technology, customers still prefer to reach businesses using the phone. What has changed is the speed your customers expect you to answer the phone or return their calls.Are you losing business because you’re missing calls? It…

Top 10 Smartphones: Brought to you by LAPTOP

We use smartphones to check email and Facebook, take pictures, surf the Web, play games and a whole lot more. But how do you choose the best smartphone for you? At LAPTOP, we review dozens and dozens of smartphones per year based on design, feat…

The Ultimate Guide to Conference Planning

As experienced event mangers, we’ve created this eBook, The Complete Guide to Planning Conferences, with one goal in mind: to give event managers the kind of strategic planning knowledge that only comes from years of experience. From your call to conte…

Top 5 Facebook Annoyances and How to Fix Them

Facebook changes features like Kim Kardashian changes husbands. Just when users get comfortable with the latest iteration of “New Facebook,” Zuckerberg and company go and change something else, drawing the ire of its millions of users. H…

How to Turn Your Leaders into Heroes

Leaders who can solve the employee engagement and retention concerns in their organization will reach hero status, but it’s harder than you would think. Research indicates that 70 percent of business initiatives fail before they can attain any va…