No matter how many conference calls or remote sales demos you do, at some point you’re likely to travel for business – even just to attend an industry conference. If you’re like some of us, you have a love-hate relationship with business tr…
When done right with the right planning, a business trip can solidify existing relationships, put an important face to your company and perhaps even lead to new relationships — and new opportunities! But it can also be a real drag on your company…
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Featuring Richard Snow, VP & Research Director of Customer & Contact Center Research, Ventana Research
Is the complexity of your agent desktop application helping or harming your customer service? How many applications or systems do your agents use on a daily basis? The answer to these questions greatly impact your team’s productivity, training and satisfaction—and equally important, your customer experience. With different apps for ACD, CRM, knowledge base, ticketing systems, database lookup, internal chat—and so on—the agent desktop is tangled with complexity! Join this webinar to hear why bringing all systems and applications together into an all-in-one engagement solution drives exceptional customer experience and impacts business goals. This webinar will help you identify:
Can’t make the live session? Register anyway and we will send you a link to the recording! |
Channel Operating Margin (COM) is an increasingly important quality-evaluation method for SERDES links. However, eye/BER evaluation techniques have not been officially standardized. As a result, developers are left to make their own decisions related t…
Channel Operating Margin (COM) is an increasingly important quality-evaluation method for SERDES links. However, eye/BER evaluation techniques have not been officially standardized. As a result, developers are left to make their own decisions related t…
Posters communicate the importance of safety procedures and practices in your work environment. They play an integral part in avoiding potential hazards and maintaining a secure environment through repeat delivery of engaging messaging. This …
Fast Company’s fifth annual Innovation By Design Awards spotlight the year’s best products, services, and ideas: 26 expert judges pored through more than 1,700 entries and selected finalists in 11 categories. Read on for a…
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Experts have been discussing the potential for patients and healthcare providers to connect remotely for years, but the market is just now moving to adopt it—in a big way. Data suggests this market will grow over 14% annually through 2020!
If you are interested in keeping ahead of this growing industry, read about How Video Conferencing is Transforming Healthcare. |
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Video conferencing is quickly transforming education.
Consider the fact that it removes educational barriers while simultaneously improving the quality of remote learning opportunities. These points alone are exciting, but the benefits of video conferencing don’t stop there. If you are interested in learning more about the role video conferencing will play in the future of education, read our latest guide on how video conferencing is reshaping education. |
But as the market for this service develops, choosing a video conferencing system that works for your business is getting increasingly complicated. To get the best ROI possible, you need to do a bit of planning regarding your needs and budget. If you w…
