How to Train Your Machine

Right now, signature-based detection tools and human experts are the bread and butter of most organizations’ cybersecurity systems—and these systems are failing. Malware is growing and diversifying at an unprecedented rate, with roughly a t…

DeepArmor: A Cognitive Approach to Anti-Malware

Cybercrime is an exponentially growing threat to the world’s businesses, governments and citizens making sophisticated anti-malware more vital to security than ever. SparkCognition’s DeepArmorA, a signature-free, cloud-based solution, is mo…

The Field Service Effect

A new study of nearly 140 ServiceMax customers by Wakefield Research revealed modernizing service operations – from equipping technicians with mobile devices to rigging equipment with IoT sensors – can have a dramatic effect across board-level obj…

The Value of Educating Credit Customers

Consumer finance education can be a powerful tool for increasing receivables, reducing compliance risk, and producing stronger customer relationships. However, helping people become more financially literate about credit and debt issues is difficult, e…

Uncovering the Hidden Costs of ARM

 The process of chasing delinquent accounts can be costly and time-consuming. There’s no way around obvious costs like staffing, benefits, overhead, and infrastructure. The problem is, depending on how these elements are structured, addition…