Managing Change in the Financial Services and Insurance Industries

Finance and insurance organizations are operating in a period of unprecedented change, delivering services against the background of constantly shifting goalposts. From managing growth and coping with reorganizations, divestments, and acquisitions to dealing with new markets, accounting regulations, and compliance laws, financial executives in these industries face a host of challenges—irrespective of whether the global economy is in recovery or decline.

Compliance issues are especially trying. A succession of regulatory changes like Basel 2, Solvency 11, Dodd Frank, the Financial Corrupt Practices Act, and a swathe of new international accounting standards such as IFRS Insurance Phase 11, suggest that finance executives will have their hands full for another four years, simply to accommodate changes already in the pipeline.

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Enterprise Billing and Pricing

Many critical aspects of a commercial banking relationship revolve around the systems that manage billing and pricing. The technologies that banks implement to manage relationships with commercial customers can help determine the success of those relationships.

Proven solutions already exist that can turn a bank’s enterprise billing and pricing system into a powerful tool for increasing revenue, controlling risk, forecasting demand, and reducing costs. It’s time that every bank examines how implementing these billing and pricing systems can help position them for future growth and stability.

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Taking Steps to Protect Financial Mobile Applications from Cybercrime and Malware

This white paper describes the high potential financial losses associated with cyberattacks on financial institutions, and concrete steps that companies can take to ensure the security of their mobile apps. Download this white paper to learn:

  • How much the worldwide mobile payment transactions are forecasted to grow.
  • What “Trojanization” is and which device is most prone to infection.
  • Nine types of weaknesses in today’s financial mobile apps.

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Preparing for the New Rev Rec Standard with NetSuite

The new revenue recognition standard, ASC 606, represents the most sweeping change to revenue accounting rules in years. Now is the time for software and high tech companies to ready themselves and begin working toward compliance.

NetSuite’s new Advanced Revenue Management solution enables a streamlined revenue accounting function to ensure compliance with current and future FASB and IFRS guidelines.

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Transforming Customer Experience in Financial Services: Building a 360° View of the Customer

Banks are at an inflection point. According to a recent research by Viacom, 1 in every 3 U.S. consumers are open to switching banks in the next 90 days. Financial services companies need to break through the competition to gain customer trust and loyalty. Building a 360° view of the customer can help banks grow customer retention and loyalty, upsell high margin products and provide compelling interactions. However, this is no easy task as complexity increases when retail banks engage their customers across multiple channels and financial products.

Gaining visibility into every customer interaction, across your business silos, and with every engagement channel is critical to making the right decisions to deliver amazing customer experiences.

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