Towards Customer Insight

The whitepaper “Real-time customer insight: The key to customer retention” by SunTec, talks about how customer expectations are changing rapidly, thus increasing the challenges for banks to understand them enough and make context-relevant o…

Finding the New Frontier

It’s a tough world for insurance providers. A variety of challenges — from an uneven economic recovery to rapid-fire changes in technology and related consumer expectations — are making the traditional ways of doing business more challenging.Players …