BizOps: Connecting IT to Business Outcomes

Today’s narrative for digital transformation has changed dramatically. Enterprises have long attempted to align IT departments and business units, and this goal has become only more pressing as time-to-market and competitive pressures increase. An emerging approach to improve alignment between IT and business, called “BizOps,” is beginning to attract interest, according to a survey of 216 executives by Harvard Business Review Analytic Services. Eighty-six percent of respondents say BizOps would be beneficial, or in some cases already is beneficial, to their organization. Similarly, 89% of the executives say BizOps could significantly improve decision making by improving collaboration between IT and  business teams.

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