Building a Roadmap for Contract Digitalization in the Freight and Passenger Rail Sector

In a recent survey of more than 500 innovation decision-makers, Forrester analysts discovered that companies leading with technology were earning 3.5 times more than their counterparts. These companies were using technology to solve problems that had never been solved before—such as providing the “next best experience” for consumers and customers over the lifetime value of the customer.

Contract management is one of the few remaining areas of the railroad business that remains largely manual and has the most potential to impact business revenue as a result. Will that change anytime soon?

We address this question in-depth in this whitepaper, taking a look at how to address the pain of status quo contract management in the rail sector:

  • Difficulty retrieving contract terms since contracts exist in physical, paper-based forms or are lost in SharePoint folders
  • Lack of standardization and consistency in contract terms
  • Lengthy contract timeline
  • Little visibility into contract terms, legal clauses, and contract risks
  • Thousands of dollars spend creating and executing on simple and complex contracts, creating dependencies on departments like legal and finance

Rail companies should be looking for applications that leverage the power of AI, big data analytics and performance analytics, and cloud storage to accelerate, optimize, and protect contractual business relations.

What this brings about is establishment of a single source of truth for the entire organization, impacting procurement, sell-side, finance and commercial, legal, and executive teams. Sophisticated security provisions allow for safe sharing of contract files and data, while proactive post-execution contract obligations management—supported by intuitive dashboards and workflows—enhance business velocity and agility.

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