Employees are overloaded with information and requests to collaborate from all directions and too many different systems. As knowledge and service work are becoming more global and cross-functional, companies turn to technology to foster collaboration and connect employees. Yet, implementing a technology solution without an underlying strategy will not solve the problem, lighten the load for valuable employees, nor deliver the results business leaders seek. Read this Forbes Insights report to explore why collaboration efforts go awry and learn how businesses can build a culture of collaboration to drive value.