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The COVID-19 crisis has prompted a wave of digital innovation in health care designed to improve patient access to mental health treatment. What technologies are mental health clinicians using most to expand access to care? What innovations have proven most successful — and what needs improvement? This research conducted for Optum by a Qualtrics, Inc. online research panel sought to explore behavioral health providers’ attitudes toward using digital access technology, including usage, preferences, barriers and potential pain points. We’re pleased to offer insights from our first Download this Ebook to learn:
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