In June of 2019, Gartner reported that the Intelligent Document Processing market could be expected to grow up to 80 percent in two years. Since the global pandemic began, the appetite for paperless processing has only grown. But digitizing paper asset…
Our consumer-led research looking at the UK, Germany, Netherlands and France, examines how FinServ organisations have had to adapt in the midst of an extremely challenging economic environment, and the role technology plays within Marketing, allowing F…
The disruption of traditional business models has placed challenging demands on support organizations of today. The inefficiency of traditional, siloed tech stacks has further made it imperative for support and self-service functions to build new muscl…
Managing the support ticket queue can be stressful. One wrong move can change the whole course of your relationship with the customer. The trick to efficient customer support is intelligent case assignment so that things are on the right track from the…
Our consumer-led research looking at the UK, Germany, Netherlands and France, examines how FinServ organisations have had to adapt in the midst of an extremely challenging economic environment, and the role technology plays within Marketing, allowing F…
Our consumer-led research looking at the UK, Germany, Netherlands and France, examines how FinServ organisations have had to adapt in the midst of an extremely challenging economic environment, and the role technology plays within Marketing, allowing F…
Our consumer-led research looking at the UK, Germany, Netherlands and France, examines how FinServ organisations have had to adapt in the midst of an extremely challenging economic environment, and the role technology plays within Marketing, allowing F…
Sponsored by: Agency Revolution In today’s ever-changing world, successful businesses keep up with the latest innovations. Agents must learn how to market their agency effectively in an increasingly virtual world where traditional insura…
Sponsored by: Even The COVID-19 pandemic has exposed many of the economic challenges faced by employees today, and created many new obstacles as well. As a result, a growing number of companies are considering the different financial issues the…
As insurers look to adapt their business for post-pandemic growth, data and digital experiences are rapidly rising to the forefront of the strategy. By infusing data into processes, products and the customer experience, insurance brands are facing an i…
