As credit unions continue to expand and improve user capabilities within their digital properties, modifications to member-facing technology stacks are a certainty. But if members find themselves lost or their digital experience disrupted, not only wil…
High call volumes in contact centers across the industry are one of the most pressing issues that credit unions are looking to solve. Many have turned their eyes to an IVA to provide relief for their overloaded support staff, but do they really have wh…
Are you navigating the intricate world of Software-as-a-Service (SaaS) accounting? If so, you know that the right approach to revenue recognition is paramount. Our comprehensive guide, "How to Get Revenue Recognition Right for Your SaaS Compa…
For business leaders, risk exposure is getting higher every day. To protect yourself, you need more. More information. More security. More collaboration. But you’ll never get more until you understand what you already ha…
McKinsey predicts the majority of revenue growth in merchant services will come from SMBs – and that SMBs will spend more than $100 billion on payment services by 2025. Enigma’s latest report – Quick Hit: The Payment Platforms Wi…
Utilities are managing roughly 10 times more assets than they were managing 20 years ago, but a tight labor market means utility crews must be more efficient. Enterprise asset management (EAM) analytics are behind the trend towards predictive maintenan…
Utilities are managing roughly 10 times more assets than they were managing 20 years ago, but a tight labor market means utility crews must be more efficient. Enterprise asset management (EAM) analytics are behind the trend towards predictive maintenan…
Utilities are managing roughly 10 times more assets than they were managing 20 years ago, but a tight labor market means utility crews must be more efficient. Enterprise asset management (EAM) analytics are behind the trend towards predictive maintenan…
Spending on digital transformation is expected to reach $6.8 trillion globally in 2023. With so much invested in technology and modernization, it’s clear that achieving greater workflow automation, faster-smarter decision-making, streamlined data…
State and local governments have long relied on last year’s budget to make next year’s budget – historical precedent is the primary determinant of how much money is allocated to each line item. The simplicity of this approach to budge…
