Enterprise IT / Featured Tech / InfoTech

The Top 5 Tools for Social Proof (and Why They Matter Now More Than Ever)

Establishing trust online quickly requires a working knowledge of buyer motivation. Specifically, it takes an understanding of social proof. This is a look into the psychological basis of social proof and the tools that businesses are using to connect with new customers. The goal is to provide insights into most cost-effective way to secure social proof for your business.

Find out how ConsumerAffairs can help you establish social proof online.

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Enterprise IT / Featured Tech / InfoTech

3 Productivity Hacks for Your Tech Team

Time has almost everything in common with money: we waste it, spend it, save it. But, we can’t earn anymore of it. When it comes to being more productive—as a professional, or an entire team—we’re generally speaking about time management. As Pluralsight’s Enterprise Curriculum Director, Jim Christopher knows that managing a team of in-demand professionals and keeping up-to-date on emerging technologies becomes something of a Zen-master of time management. Watch (and be amazed) as Jim spends 30 minutes in this on-demand webinar where he breaks down his three productivity hacks for tech teams.

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Enterprise IT / Featured Tech / InfoTech

You Don’t Need to Hire a Unicorn

It’s easy to focus on the skills and responsibilities a potential job candidate can fulfill, but you’ll never find someone who checks off all the boxes on your wish list. So how do you add great people to your tech team?

In our report, “You Don’t Need to Hire a Unicorn,” we discuss:

  • The characteristics you should look for when hiring
  • Skills that can be learned over time
  • How to transform new employees into star team members

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Enterprise IT / Featured Tech / InfoTech

Recruit vs. Retain

When you lose a good employee, you lose more than just their productivity in the short-term. All their institutional knowledge is out the door, and you jeopardize the confidence of your remaining staff. It can have a lasting impact on your team’s produ…

Enterprise IT / Featured Tech / InfoTech

Learn If a Cloud Contact Center Is Right for You!

Featuring Art Schoeller, VP and Principal Analyst, Forrester Research

If Agility Is Essential to Your Business Survival—Now’s the Time to Start the Move to Cloud!

The maturity of cloud platforms has given organizations new confidence in moving mission-critical systems to the cloud, to gain agility, scale and realize cost benefits in the process. How can your company achieve these benefits, and what steps are necessary to begin your contact center’s inevitable move to the cloud?

Are you curious about how your business can benefit by moving your contact center to the cloud and the gains you can achieve? Here’s what we’ll cover during the session:

  • Why is the time right to move contact centers to the cloud?
  • How does increased business agility trump cost savings?
  • How does a cloud contact center drive simplification?
  • How are public architectures and cloud roadmaps accelerating innovation?
  • What are the guidelines for starting a move to cloud?

Attend the webinar and find out if it’s time for you to move to the cloud.

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