Selecting a Cloud-Based ITSM: Five Unexpected Considerations

As organizations evaluate more cloud-based solutions for greater flexibility and lower costs, they tend to look carefully at features and functionality in the selection process. But they may not be aware of other factors that are equally important to a successful cloud-based ITSM solution. This whitepaper describes five additional, unexpected factors companies should consider when making their purchase decision, including:

  • The important distinction between “true cloud” and SaaS solutions
  • How to evaluate the real time to value of solutions
  • Ability to leverage the solution beyond IT
  • The role of technology in elevating the perceived value of IT

Using these insights in this white paper, you can gain greater organizational acceptance and adoption when selecting your ITSM solution.

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Lenovo and Pivot3 Launch a Global Hyper-Converged Infrastructure Solution

“The combined Lenovo/Pivot3 solution will deliver a powerful, efficient and easily scalable data center solution to our customers,” said Guy England, Director of Lenovo’s Enterprise Business Group.

Pivot3’s global hyper-convergence solution breaks the long-standing trade-off between available storage capacity and data protection by pooling all resources across a cluster. The Pivot3/Lenovo platform will be sold through Arrow ECS and its channel partners, giving them full access to Pivot3’s HCI offering and the ability to deliver an innovative and economically scalable solution to current and new customers. Download for more details.

Request Free!

Selecting a Cloud-Based ITSM: Five Unexpected Considerations

As organizations evaluate more cloud-based solutions for greater flexibility and lower costs, they tend to look carefully at features and functionality in the selection process. But they may not be aware of other factors that are equally important to a successful cloud-based ITSM solution. This whitepaper describes five additional, unexpected factors companies should consider when making their purchase decision, including:

  • The important distinction between “true cloud” and SaaS solutions
  • How to evaluate the real time to value of solutions
  • Ability to leverage the solution beyond IT
  • The role of technology in elevating the perceived value of IT

Using these insights in this white paper, you can gain greater organizational acceptance and adoption when selecting your ITSM solution.

Request Free!

Lenovo and Pivot3 Launch a Global Hyper-Converged Infrastructure Solution

“The combined Lenovo/Pivot3 solution will deliver a powerful, efficient and easily scalable data center solution to our customers,” said Guy England, Director of Lenovo’s Enterprise Business Group.

Pivot3’s global hyper-convergence solution breaks the long-standing trade-off between available storage capacity and data protection by pooling all resources across a cluster. The Pivot3/Lenovo platform will be sold through Arrow ECS and its channel partners, giving them full access to Pivot3’s HCI offering and the ability to deliver an innovative and economically scalable solution to current and new customers. Download for more details.

Request Free!

How Enterprising Companies Are Moving Business Reporting to the Cloud

This White Paper explores how the Workiva cloud-based solution, Wdesk, is transforming business reporting in large companies by providing an end-to-end solution that enables teams to:

  • Collect and manage all of the structured and unstructured information they need for their reports, linking information together for a “change once, change many” strategy
  • Collaboratively author reports with notifications, security, and a complete audit trail, significantly improving staff productivity and overall control
  • Leverage a common solution across all enterprise business reporting needs — breaking down silos and improving cross-departmental teamwork

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