Be the IT Hero: Shining Light on Shadow IT

These end users are trying to excel in their work, and while they don’t mean to cause harm, in most organizations this desire leads to the use of applications, services, and data storage and sharing beyond IT’s boundaries. This practice, known as “shadow IT,” walks a line that information security officers are uncomfortable with, and it’s having an obvious impact on technical support teams. The good news is, there are opportunities for all support organizations, regardless of their stance on shadow IT.

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Shadow IT: The Impact on Technical Support and the Opportunities for IT

From students to executives, finding solutions to improve efficiency, productivity, and communication has become vital. In most organizations this desire leads to the use of applications and services and sharing beyond IT’s boundaries. This practice, known as “shadow IT”, walks a line that information security officers are uncomfortable with, and it’s having an obvious impact on technical support teams.

Download this white paper and learn:

  • The different approaches organizations take to manage shadow IT
  • How shadow IT is impacting the support department
  • The opportunities IT has to be the educator, advisor and innovator

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Build a ‘Super Highway’ for Continuous SAP Change Delivery

Many companies are shifting to a ‘multi-lane’ approach to reflect different priorities for different types of SAP change. This invaluable eBook shows how to handle key issues like:

  • Types of change and the number of ‘lanes’ needed
  • Automation needed for smooth, multi-lane delivery
  • Merging lanes at delivery that were developed in parallel

This eBook shows how to reduce risk, increase flexibility and run a trouble-free multi-lane SAP change process.

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Metrics That Matter in SAP Change Control

With multiple implementations under their belts, Revelation Software Concepts’ expert consultants put this guide together to show how to easily capture the ROI data your management needs.This easy-to-read eBook guides you through:The first 100 days – i…

Build a ‘Super Highway’ for Continuous SAP Change Delivery

Many companies are shifting to a ‘multi-lane’ approach to reflect different priorities for different types of SAP change. This invaluable eBook shows how to handle key issues like:

  • Types of change and the number of ‘lanes’ needed
  • Automation needed for smooth, multi-lane delivery
  • Merging lanes at delivery that were developed in parallel

This eBook shows how to reduce risk, increase flexibility and run a trouble-free multi-lane SAP change process.

Request Free!

Metrics That Matter in SAP Change Control

With multiple implementations under their belts, Revelation Software Concepts’ expert consultants put this guide together to show how to easily capture the ROI data your management needs.This easy-to-read eBook guides you through:The first 100 days – i…

A New Breed of Business Intelligence (BI)

In such a dynamic working environment, today’s business users need access to all types of data, almost instantly. And they need more than standard, stale reports and dashboards. They need to be able to explore the data so they can discover new information and answer questions – not just about what happened, but also about why it happened.

To maintain a competitive advantage, your Business Intelligence (BI) solution should allow business users to quickly and easily investigate and interrogate the data to find out why something happened – to uncover the root cause behind the “what.” Only with sophisticated visualization techniques and analytics that are relevant, easy to use and easy to understand can your business users get the fact-based answers they need to create a real business advantage.

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