Businesses in Germany, Austria and Switzerland are pioneering the world of customer experience. Strictly built around real-life case-studies that you mentioned were of the most relevance to you and covering a range of topics from using CRM and Big Data…
Today’s organizations work differently – people work from home, on the road or at the client site. The type of work is also different. It’s fast-paced and highly collaborative.In this on-demand webinar, Jason Morio and Forrester Analy…
Today’s organizations work differently – people work from home, on the road or at the client site. The type of work is also different. It’s fast-paced and highly collaborative.In this on-demand webinar, Jason Morio and Forrester Analy…
As a TradePub Member you will receive:Unlimited access to the complete TradePub library.The newest research and publications emailed directly to you. A personal library to save your resources.Free eBooks offers and professional services.On-the-go …
Learn how to build a customer engagement platform that is perfectly tailored to provide your customers with top-shelf customer service. From the basics to advanced tactics, this eBook will show …
The future of business success depends on whether companies adopt to a service-first strategy, delivering service that is more personal, smarter and faster. With Salesforce Service Cloud – built on …
Over the past several years, customer service has undergone a dramatic shift, taking an omni-channel approach, and providing service on every channel, everywhere. This shift was driven by customers who …
Everyone hates turning the last page of a book without knowing where to go next. That’s what this guide is all about … giving you 50 easy ways to find new books to read.Request Free!
Everyone hates turning the last page of a book without knowing where to go next. That’s what this guide is all about … giving you 50 easy ways to find new books to read.Request Free!
As a TradePub Member you will receive:Unlimited access to the complete TradePub library.The newest research and publications emailed directly to you. A personal library to save your resources.Free eBooks offers and professional services.On-the-go …
