IT Operations

In the late 1940s, Toyota found a better engineering process from an unlikely source: the supermarket. They noticed that store clerks restocked a grocery item by their store’s inventory, not their vendor’s supply. The grocers’ “…

Productivity and efficiency have been the traditional indicators of business health and performance. But what about Creativity? Does it lead to more business success? In other words, do companies experience a Creative Dividend? Adobe asked Forrester Co…

Performance monitoring solutions can improve your business’ bottom line, your customers’ experience, and your future growth in numerous ways. In addition to commonly recognized benefits such as increased uptime of services and lower customer churn, oth…

Leading companies regularly assess functional performance against a structured framework. We clarify not only how far a function has progressed but also what steps to take next in order to drive impact faster. You don’t just get a score; you get …

Leading companies regularly assess functional performance against a structured framework. We clarify not only how far a function has progressed but also what steps to take next in order to drive impact faster. You don’t just get a score; you get …

In a world focused on high tech networking, Darrell Gurney shows how old-fashioned yet innovative high touch wins hearts, minds, and opportunities for the savvy job seeker or career expansionist. Drawing on basic principles of human psychology, Gurney …

In a world focused on high tech networking, Darrell Gurney shows how old-fashioned yet innovative high touch wins hearts, minds, and opportunities for the savvy job seeker or career expansionist. Drawing on basic principles of human psychology, Gurney …

Learn how Tealium helped Lenovo’s Scott W. Lee solve this complex challenge and increase operational efficiency by 75 percent. With Tealium’s market-leading tag management solution as the core of Lenovo’s global digital marketing operations, Scott’s li…

Learn how Tealium helped Lenovo’s Scott W. Lee solve this complex challenge and increase operational efficiency by 75 percent. With Tealium’s market-leading tag management solution as the core of Lenovo’s global digital marketing operations, Scott’s li…

Despite operating globally, Equinix was still using a combination of six solutions for its IT service management (ITSM) efforts as recently as 2009, with each region using a different set of tools and processes. This product patchwork resulted in a lac…