Exceeding Customer Expectations
Watch our on-demand webinar featuring Nosto’s Head of Customer Success, Jan Soerensen. Customer expectations are consistently rising and a personalized eCommerce experience is at the top of the list. Meaning …
Rescue + Mitel: Answering the Call for Smarter Support
Every customer support ticket is important, and time to resolution is crucial, especially if the issue affects something your customers rely on every day. As an industry leader in business …
eBook: Artificial Intelligence with the Human Touch – Blend AI with Human Agents to Improve Both Customer and Agent
Artificial intelligence (AI) can’t replicate the human touch, but it can ease your agents’ burden by handling many simple, repetitive requests. A new Forrester Consulting paper offers a look at …
How to Lead Data Science Practice – Platform, Team, and Process
Machine learning and data prep trends with Dave Menninger of Ventana Solution packages for data science journey that fit any of your deployment needs Live demonstration – Data refinery sequel …
Why You Need a Data Science Platform. What Benefits You Can Gain.
Why – value of data science platform, built for modern data science Live demonstration – predictive to prescriptive, operationalize machine learning (ML) and multi-cloud deployment IBM data science client insights …
Hybrid Cloud: The Industrial Market Strikes Back
On-Demand Webinar Whether you’re in the transportation, manufacturing, utilities, or chemicals industry, chances are you’re dealing with multiple cloud vendors and need to refactor complex, interconnected applications. You likely have …
eBook: Blended AI for Customer Experience
Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand …
The Journey to AI: Change Your Approach to Data
Live Event Date: June 21, 2018 @ 11:00 a.m. ET / 8:00 a.m. PT To drive business value, organizations are increasingly seeking to generate meaningful insights from their data. Many …
5 Questions to Ask While Building Your Hybrid Storage Strategy
Most enterprises today are operating in a hybrid or multi-cloud environment. But building these environments out in a way that increases the visibility of your data, helps control costs, and …
A CTO’s Best Kept Secret
Upwork Enterprise combines technology with talent sourcing and compliance services. The result is work delivered to you faster and more affordably. With Upwork’s premium tech talent, CTOs are building more …
