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Downloads

Downloads / Insurance / Research

Virtual Conversations: The Impact of AI on Customer Engagement

Attend this Webinar to learn: How creating digital personas using IBM’s Watson fuels this type of digital interaction How to design virtual agents that have high customer service impact and …

Downloads / Research / Telecom

8×8’s Integrated Solution Powers Mobi’s Customer Interactions

MOBI had a premises-based telephone and contact center system which left a lot of points of failure. MOBI wanted one system to handle all interactions with their customers. MOBI has …

Downloads / InfoTech / Research

Mission: Launch a Digital Workplace

Employees crave the same user experience at work that they enjoy in their personal lives. Smartphones. Social media. On-demand everything. Enterprise organizations that rise to the occasion and meet these …

Downloads / Research / Sales & Marketing

7 Steps Of An Intelligent ABM Process

ABM Is Not for Everyone. But it Could Change Your Business if Done Right! Creating a data-driven, intelligent sales and marketing system is both today’s challenge and tomorrow’s imperative. Marketers …

Downloads / InfoTech / Research

Webinar: Three Ways to Take your Salesforce® Investment to New Heights

Apex™: too much code for low-code? If your organization relies on Salesforce for CRM or as a development platform, Apex code can present challenges that may hinder the value Salesforce …

Downloads / InfoTech / Research

Veeam Availability Solution for Cisco UCS

Together, Veeam® and Cisco deliver fast, efficient disaster recovery for your Always-On Enterprise™. See how you can achieve recovery times of <15 minutes for ALL applications and data with Veeam …

Downloads / InfoTech / Research

Veeam on Cisco UCS 3260 Configuration Guide

Veeam enables Availability for the Always-On Enterprise™ with Cisco UCS 3260 for combined data management and protection solutions required for 24/7 application Availability.  By combining Cisco UCS and Veeam solutions, …

Downloads / InfoTech / Research

IT Fragmentation: The Challenge of Disconnected Systems

While CIOs struggle to modernize their infrastructures and equip their businesses for the future, IT teams confront the immediate challenge of managing an increasingly disparate array of systems that operate …

Downloads / InfoTech / Research

Five Best Practices for APM in the Digital Economy

Evolve your approach to Application Performance Monitoring by adopting five best practices that are outlined and explored in this e-book: Embrace the philosophy of app-centric infrastructure monitoring to drive cultural …

Downloads / InfoTech / Research

Infographic: Making the Most of Office 365

Adoption of Office 365 is soaring, but there are challenges. See how a managed solution such as Navisite’s Managed Office 365 Productivity Suite can help you achieve Office 365 success. …

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