The New World of Work – Your Checklist for HR Success
Today’s forward-thinking HR organizations are innovating with insight—and if you want to get ahead, you must too. Still, on average, there is a 30% gap between the importance of specific …
SlideShare: Symantec Code Signing – An Essential Security Feature to Add to Your Software
What are Code Signing Certificates? Code signing certificates are digital certificates that will help protect users from downloading compromised files or applications. When a file or application signed by a …
Executive Checklist: Platform-As-A-Service (Paas)
Looking to PaaS to accelerate application service delivery by automating and streamlining application development, deployment and scaling? PaaS offers many benefits and choosing the right PaaS is key to getting …
The Secret To Great Customer Service Is Your Platform
Learn how to build a customer engagement platform that is perfectly tailored to provide your customers with top-shelf customer service. From the basics to advanced tactics, this eBook will show …
5 Dreamforce Announcements That Will Shape Service in 2015
The future of business success depends on whether companies adopt to a service-first strategy, delivering service that is more personal, smarter and faster. With Salesforce Service Cloud – built on …
4 Steps to Incredible Customer Service
Over the past several years, customer service has undergone a dramatic shift, taking an omni-channel approach, and providing service on every channel, everywhere. This shift was driven by customers who …
SQL to NoSQL: Top 6 Questions
Ryan Millay, IBM Cloudant software development manager, explains what you need to consider when moving from a world of relational databases to a NoSQL document store. You’ll learn about the …
Cloud IAM is Set to Break the Sound Barrier
Cloud IAM is Set to Break the Sound Barrier – Speakers: Chris Webber (Centrify) & Andras Cser (VP and Principal Analyst, Forrester Research) Cloud apps and mobile devices are screaming …
Adding Macs to Your Enterprise? Start with Identity Management
As shipments of Macs continue to rise, having devices that work out of the box on Active Directory is a thing of the past. How do you guarantee security and …
Any Device, Any User, Always Secure: Adding Macs and Mobile Devices to Your Existing Management Infrastructure
Never before have we seen the proliferation of so many new devices with so much power. And while most of these devices are targeted at consumers, both employees and IT …
