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Research

InfoTech / Research / White Papers

6 ways startups can maximize security, performance, and reliability for their online business

Delivering excellent online experiences to customers is essential to growing a startup. As new, untested businesses, startups must meet a higher user experience threshold than their established competitors. And in …

Research / Sales & Marketing / White Papers

Conviva’s State of Streaming Q2 2021

When streaming skyrocketed last year, many surmised that the global upswing was due to the COVID-19 pandemic temporarily altering viewing and social media behaviors. While viewing habits certainly changed, those …

Research / Sales & Marketing / White Papers

Monetize your Audience: Three Stages of Digging into the Data

The way that sports organizations think about content has been turned on its head. Second only to the energy and excitement of the live game is the importance of building …

Research / Sales & Marketing / White Papers

Conviva’s State of Streaming Q2 2021

When streaming skyrocketed last year, many surmised that the global upswing was due to the COVID-19 pandemic temporarily altering viewing and social media behaviors. While viewing habits certainly changed, those …

Downloads / InfoTech / Research

Simplifying Multicloud with Splunk and Google Cloud’s Anthos

Many organizations are moving towards a multi-cloud or hybrid approach in the hopes of performance optimization, cost savings, and flexibility. Although achievable, this trend comes with various challenges in gaining …

Downloads / InfoTech / Research

Scaling Kubernetes with Splunk and AWS

According to Gartner, more than 85% of organizations will be running containerized applications in Kubernetes by 2025. The market adoption of containers and Kubernetes has crossed the chasm of early …

Research / Telecom / White Papers

Contact Center Disaster Recovery and Business Continuity

Communication is often considered the lifeblood of business. However, many business functions can continue without phones. This is not the case with a contact. If a disaster takes down the …

Research / Telecom / White Papers

Next-Gen Cloud Contact Center for dummies

Consumers expect outstanding on-demand service from the organizations they do business with, using the channels they prefer (including voice, video, text, and chatbots), with agents that are professional, knowledgeable, and …

Research / Telecom / White Papers

Future Proof Your Workplace

The workplace has transitioned into a new world of communications. With more and more organizations shifting to remote and hybrid work models, the tools that once served us well are …

Research / Telecom / White Papers

Telephony for Microsoft Teams: What to look for

Got Microsoft Teams, but not sure how telephony fits in? No matter your business size, RingCentral is the perfect match to boost your Teams setup for a feature-rich PBX experience. …

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