Using the Cloud to Improve Business Resilience
Building and managing cloud resiliency solutions in-house is difficult. Many organizations prefer to work with a third-party technology provider for the development and management of cloud solutions.
4 Ways to Innovate IT Service Management
Find out how IT Service Management (ITSM) can bring order and relief to an overwhelmed IT department, giving the team more time to focus on big-picture initiatives and help drive …
Best Practice Insights: ITIL® Service Operation
ITIL® has emerged as one of the best-known and widely practiced approaches for IT Service Management (ITSM). ITIL v3 established a set of five core principles that help IT organizations deliver and manage …
Best Practice Insights: ITIL® Service Strategy
ITIL® has emerged as one of the best-known and widely practiced approaches for IT Service Management (ITSM). ITIL v3 established a set of five core principles that help IT organizations deliver and manage …
Modernize IT Change Management While Minimizing Business Risk
Managing IT change effectively is no longer about just making a simple update to a piece of infrastructure; instead, it is often about orchestrating a complex sequence of changes across …
EMA Report: Optimizing Cloud for Visibility and Performance with ADDM
Complex hybrid environments can make it difficult to track interdependencies, increasing the risk of disrupting critical business services. In this research paper by EMA, you’ll learn how application discovery and …
Citrix Troubleshooting Guide: How to Stop The Blame Game
When applications and desktops are delivered over Citrix, the Citrix administration team becomes the front-line for responding to complaints about slow performance. But more than 60 percent of the time, …
Driving Business with Continuous Operational Intelligence
In this white paper, EMA Vice President of Research Jim Frey explains how IT organizations can derive real-time IT and business insights from their wire data, as well as the unique capabilities …
Go Beyond APM with Real-Time IT Operations Analytics
Operations teams stand at the intersection of IT and business. As a result, business success increasingly depends on how quickly IT Operations teams can resolve problems and respond to new …
Designing and Building an Open ITOA Architecture
ExtraHop advocates an open approach to IT Operations Analytics (ITOA) that puts you in charge of how you collect, store, and analyze your data. This white paper offers prescriptive guidance …
