Simpler, more effective threat defense
Layering defenses helps organizations keep up with the ever-shifting threat landscape, but using too many distinct security tools is costly and complex — and can cause latency and other performance …
Getting faster: Know your website, and know what’s slowing it down
A website or web application’s performance directly impacts its ability to attract customers and drive them through to purchases and conversions. Fast, reliable web applications rank higher in organic search …
6 ways startups can maximize security, performance, and reliability for their online business
Delivering excellent online experiences to customers is essential to growing a startup. As new, untested businesses, startups must meet a higher user experience threshold than their established competitors. And in …
Conviva’s State of Streaming Q2 2021
When streaming skyrocketed last year, many surmised that the global upswing was due to the COVID-19 pandemic temporarily altering viewing and social media behaviors. While viewing habits certainly changed, those …
Monetize your Audience: Three Stages of Digging into the Data
The way that sports organizations think about content has been turned on its head. Second only to the energy and excitement of the live game is the importance of building …
Conviva’s State of Streaming Q2 2021
When streaming skyrocketed last year, many surmised that the global upswing was due to the COVID-19 pandemic temporarily altering viewing and social media behaviors. While viewing habits certainly changed, those …
Contact Center Disaster Recovery and Business Continuity
Communication is often considered the lifeblood of business. However, many business functions can continue without phones. This is not the case with a contact. If a disaster takes down the …
Next-Gen Cloud Contact Center for dummies
Consumers expect outstanding on-demand service from the organizations they do business with, using the channels they prefer (including voice, video, text, and chatbots), with agents that are professional, knowledgeable, and …
Future Proof Your Workplace
The workplace has transitioned into a new world of communications. With more and more organizations shifting to remote and hybrid work models, the tools that once served us well are …
Telephony for Microsoft Teams: What to look for
Got Microsoft Teams, but not sure how telephony fits in? No matter your business size, RingCentral is the perfect match to boost your Teams setup for a feature-rich PBX experience. …
