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White Papers

Research / Sales & Marketing / White Papers

Optimize Customer Experiences with Online Testing and Continuous Optimization

To improve your customer engagement, you need to test and learn from every possible interaction. Forrester provides helpful steps and insights in their report, Optimize Customer Experiences with Online Testing …

InfoTech / Research / White Papers

Office 365 Adoption eGuide

Microsoft is making a massive push to the cloud, and as a result Office 365 is taking off. However, Office 365 is unlike any other cloud app in its complexity. …

InfoTech / Research / White Papers

Why Choose Okta vs. ADFS

You’re moving towards Office 365 and want true single sign-on for your users. You also want authentication that is tied directly to the policies and user status in Active Directory. …

InfoTech / Research / White Papers

Best Practices for Migrating to Office 365

Many organizations are looking to move their on-premises collaboration tool sets into Microsoft Office 365 to take advantage of the benefits of the cloud. However, many technology management leaders are …

InfoTech / Research / White Papers

Requirements Management for the IoT

The Internet of Things is not only changing the way people are living but is also changing the way people who build such things are doing their jobs. The Internet …

InfoTech / Research / White Papers

The Impact of IoT on Product Development

Every day, around the world, engineering organizations are exploring the new technological possibilities of the Internet of Things (IoT). Today’s products have moved beyond mechanical and electrical components to now …

IT Operations / Research / White Papers

Deriving Business Value from the Internet of Things

What is clear is that IoT is a disruptive force, one that will change business models, technology investments, consumer experiences and everyday life. And while we’ve been hearing about IoT …

IT Operations / Research / White Papers

Asset Management Practices, Investments and Challenges: 2014-2019

As you review the insights from this study, one thing that should stand out is that organizational culture is cited as the top challenge faced by over 40 percent of …

IT Operations / Research / White Papers

Understanding the Impact and Value of Enterprise Asset Management

Across almost every asset-intensive industry—from oil and gas, to manufacturing, to transportation—organizations are challenged with how to get the most value from assets across their entire lifecycle. In fact, in …

InfoTech / Research / White Papers

In IT Security and Vulnerability Management, Aggressive Defense Wins

The continued barrage of high-profile data breaches confirms that security is vital to safeguarding the enterprise. Security solutions must shift from reactive to proactive.  IT needs to get in front …

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