During this series, BlueConic’s Principal Customer Success Managers, Nicky Peterse and Khurram Moiz, share their expertise when it comes to implementing CDP use cases for specific verticals. Get inspired and learn more about: Building a fir…
Creating and selling products is a complex and rewarding business, and it doesn’t happen automatically or overnight. Designing and manufacturing products that delight your customers and offer value to their daily lives requires careful market res…
Watch this video to learn how intelligent automation helps call centers increase productivity for remote agents, increase FCR, and cut handle-time by 25% – 50%.Request Free!
A must for inbound and outbound success, omnichannel marketing is the careful coordination of messaging, targeting, and optimization strategies across multiple devices and content channels. Through omnichannel marketing, brands and agencies can: …
A must for inbound and outbound success, omnichannel marketing is the careful coordination of messaging, targeting, and optimization strategies across multiple devices and content channels. Through omnichannel marketing, brands and agencies can: …
We’ve mapped out the steps to help you find out. Organizations big and small are turning to Contract Lifecycle Management systems to help streamline their contract negotiations, enhance collaboration, minimize risk, and accelerate ti…
Shoppers are very budget-conscious ahead of the holidays. Three in 4 US and UK consumers say they have cut their spending, according to Quantum Metric’s recent “Retail Benchmarks: Adjusting for Inflation” report. To better manage t…
Over the last couple of years, working in the office has given way to a "work from anywhere" culture. And as businesses learn to embrace a flexible workforce—including hybrid approaches with a combination of in-office and remote empl…
Are You Pushing Top Talent Out the Door? Find out what is causing turnover and get 5 tips on how to boost contact center employee retention. Including steps you can take now to improve recruiting, hiring, onboarding, and, ultimately, the…
Epoch Solutions Group’s EpochField platform allows utility companies to digitize, automate, and transform their field service management and respond quickly to a weather-related event. Join us for a live demonstration of the EpochField platform on…
