UX Design Trends That Improve CX
An 18% increase in data usage in the first week of the pandemic indicates how quickly people made the shift to doing more online. Businesses that didn’t have an online solution for their services&…
Content Experience: Improving CX With The Right Content Strategy
An effective content strategy empowers content owners to make decisions that are in line with your brand and your customer experience (CX). Here are a few ways to make sure that strategy enhances, rather than disrupts, your CX.Request Free!
How CX Can Grow Your Bottom Line
In markets where many players are vying for consumers’ attention, keeping your customers happy is crucial to your company’s success. That’s where a good customer experience (CX) strategy comes into play. It ensures that consumers…
How to Create a Value Proposition Your Customers Love
Consumers choose businesses that cater to their needs and demands, and they have high expectations that those businesses will deliver what’s promised. Your value proposition is that promise to your customers. Read this eBook and learn: W…
Building Your Case: How to Prove ROI on CX
To create a winning customer experience (CX) business plan, you first need a story — one with a reasonable promise of positive return on investment. If you’re tasked with making a case for a significant CX improvement, TA Digital ha…
Using a Data and a Model-Based Approach to Building a More Profitable Channel Partner Incentive
You’ve heard about digital modernization at the corporate level. But what happens when you apply data, model-based forecasting, and AI to sales and your pipeline? You modernize your sales and channel approach where your data pipeline drives your …
How Data is Driving Next-Generation Customer Experiences Report 2022
Claim your free copy of ‘How Data is Driving Next-Generation Customer Experiences Report 2022’. The global pandemic has rapidly increased the volume of digital customer interactions with brands, driven corporate investment in data integration techno…
Guide to increasing quality and quantity of survey responses
Today, every stakeholder, be it a researcher, marketer, or a CXO understands the importance of good quality surveys and the role incentives play in boosting response rates. Good survey design can assuage and resolve several challenges faced by surve…
Guide to setup a Rewards & Recognition Program for Remote teams
Remote work is different, if not hard. There are times when it seems to have solved world problems, on the other hand, it reminds us that we are a collective being and we need to exist with our people to keep those motivation juices flowing. No, we are…
6 Data Challenges In Usage-based Services That Every Business Must Know
As digital services grow, data is an increasingly important yet complicated part of businesses. This data has the potential to take your organization to dizzying heights of success and scale. But it can also become an unmanageable, tangled mess. G…
