As we enter the 2021 Holiday season, it’s no secret that the ongoing impact of COVID-19 is still creating unprecedented levels of uncertainty and challenges for the restaurant industry. But have you considered how it’s also impacted the con…
Learn how the organization worked with Q4 to deliver a personalized and immersive virtual experience to their attendees. Key Takeaways: – Personalized Event Lobby Pages – All Access Live Stream and Fireside Chat Sessions – A Valuable On-Demand …
Support agents can’t do their best work with ticketing tools alone. Functional silos create significant hurdles to resolution by distancing agents from the data and the people they need to provide competitive service. To transform your customer experie…
Agents need near-instant access to internal experts and company resources, and managers must be able to take quick action on customer insights. But for too many teams, the reality is one of functional silos—customer insights scattered across a do…
In every large company we’ve seen, sales operations is expanding to touch more and more processes, while shaping new workflows, driving better policies, and delivering holistic data (and insights) across the entire sales cycle and beyond. We&rsqu…
Instantly Score Content VT Writer analyzes and scores your MS Word Docs, PDFs and Text Snippets for plain language. Identify the grade level required to understand your content Understand the ease of readability of your content Flag complex…
How Clear Communication Boosts Team Morale and Revenue An effective communication strategy has cultural, productivity, and financial benefits for organizations. It can improve your employer brand, support new modes of working, and even increase rev…
Businesses can no longer afford to operate in silos. Data and decision makers must become connected through a unified system where access to resources is on-demand and instantaneous. Ask yourself, what technology can we use to democratize resources for…
While the onset of the COVID-19 pandemic in 2020 may have changed the ways banks and customers interact at a core level, 2021 may represent a reset in how financial institutions look to appeal to niches of users. INCLUDED IN THIS TRENDLINE …
Digital anthropology studies the relationship between people and digital—the software, systems, and technologies created using binary code. And while its scope may be complex, the goal is simple: to understand the consequences of technology usage…
