Static PDFs, passive videos, or boring slide presentations cannot fully engage your customers. In this digital-first world, sellers need interactive applications that transform customer experiences while on their video conferences or virtual meetings/…
Download the ON24 Webinar Benchmarks Report 2020 with NetLine and get a high-level look at the best practices that make webinars great. Plus, discover where 2020 B2B content trends are heading with NetLine insights. Download this report to learn: …
Increasing customer retention by just 5% can increase profits by as much as 95%, but the majority of marketers are still more focused on acquisition than retention, and that means a huge opportunity is being missed. To help make it easy, w…
These digital transformations, however, are not a one-step fix, but rather a journey. This not only requires a careful reassessment of existing customer support models, but also the implementation of modern customer-centric support solutions. B…
In CMSWire’s 3rd online event of 2020, our cast of expert speakers will explore why and how a re-envisioning of Customer Experience is needed during pandemic times, and how to build the systems and practices to get you there. Key Topics: …
Adobe Illustrator is one of the best vector programs for graphic designers. It has tools for designing everything from logos and infographics to t-shirts and cartoons. If you use this popular software regularly, we recommend adding some of its keybo…
Are you in search of inspiration for your next project? Want to explore new ideas to stay sharp? Perhaps you’re looking for ways to escape a mental rut. Whatever your creative goal is, this cheat sheet can help you inch closer to it. The cheat…
Google Search is so popular that its name is synonymous with web search. Googling for any kind of information is quick and painless. And pinpointing the right results is just as easy when you use certain search shortcuts. You’ll discove…
Even the most perfect image can look far from perfect in social media feeds if the image dimensions are all wrong. Thankfully, with this cheat sheet, it’s easy to get the dimensions right. The cheat sheet lists key image sizes for various eleme…
Time kind of lost all meaning in the first half of 2020 so it’s especially hard to believe we’re in the middle of summer already. In the world of customer service, every industry has had their own unique challenges this year, and it’s…
