When applications and desktops are delivered over Citrix, the Citrix administration team becomes the front-line for responding to complaints about slow performance. But more than 60 percent of the time, the root cause of the problem lies outside of the Citrix environment. This white paper explains how wire data analytics enable Citrix administrators to see end-user experience for ICA sessions, and more importantly, dig into application and infrastructure performance to uncover the real reason for slowdowns.
