Dealer Insights: How Real-Time Tracking Stops Missed Opportunities for Hicks Automotive Group

Posted on by

Gain valuable insights into how your dealership can revolutionize its customer engagement.  Attend this engaging *live* interview to hear about game-changing strategies employed by Charlie Hicks, Dealer Principal of Hicks Automotive Group in Corpus Christi, Texas.

You’ll learn how real-time call tracking has empowered Hicks’ team to seize missed opportunities while customers are actively seeking assistance.  By attending this interview, you’ll:

  • Gain firsthand knowledge about the internal text alert system that ensures Hicks Automotive Group’s missed opportunities are swiftly addressed by department leaders
  • Learn how management’s personal outreach resonates with Hicks’ customers, fostering strong rapport and salvaging business that might have slipped away
  • Hear about the transformative impact of periodic performance reviews across store departments, fostering engagement and alignment
  • Delve into the enlightening practice of call analysis meetings, where both seasoned professionals and newer team members learn vital lessons in how to optimize their phone interactions

Don’t miss this chance to unlock the secrets behind Hicks Automotive Group’s consistent success in capturing lost business.

Request Free!