Delivering on Retail’s Future…With the Help of Analytics

The brick-and-mortar store has evolved in recent years to be more than just a place where inventory is showcased and transactions occur. Consumer adoption of digital channels has created a permanent demand for omnichannel programs such as buy online, pick up in-store (BOPIS) and curbside pickup. Therefore, it has become necessary for retailers to invest the resources needed to create seamless omnichannel experiences that exceed customer expectations.

In this research report you’ll discover:

• The importance of data collection across all channels to provide a 360-degree customer view
• How technology solutions such as order and inventory management can optimize omnichannel fulfillment programs
• How responsibilities are evolving for retail store associates, and ways to enhance your training program
• Tips for refining your processes to ensure data is accessible for all stakeholders to leverage on a regular basis
• Variables to consider when researching the right technology partner for omnichannel operations

Better understand how prescriptive analytics can ensure a successful future for your retail business.

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