As the technology engine powering the business, IT must innovate with new technologies and find new mechanisms and business models for creating value and driving growth. IT organizations can transform the enterprise by moving to a new operating model: IT as a service (ITaaS). With ITaaS, IT is better able to leverage hybrid cloud to meet increasing digital demands and create value for the business. This white paper examines how ITaaS helps enable IT to optimize the business value of hybrid cloud and become a catalyst for innovation through digital transformation.